Privacy Policy

Watchtower Safety Ltd. Privacy Policy

Effective Date: 14/07/2025

At Watchtower Safety Ltd, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. What Personal Data We Collect

We may collect and process the following information:

Name, job title, and company
Contact information including email address and phone number
Business-related details (e.g. site locations for assessments)
Technical information (e.g. IP address, browser type)
Any other information you provide to us directly

2. How We Use Your Information

We process your personal data to:

Provide our services to you
Communicate with you regarding services, training, or support
Send updates, newsletters, or marketing communications (with your consent)
Improve our services and website functionality
Comply with legal obligations

3. Legal Basis for Processing

We rely on the following legal bases:

Contractual necessity – to fulfil our service agreements
Legitimate interests – to run and improve our business
Consent – for marketing communications
Legal obligation – where required by law

4. How We Store and Protect Your Data

All personal data is stored securely, using industry-standard security measures.
Access is restricted to authorised personnel only.
Data is retained only as long as necessary for the purposes outlined in this policy.

5. Sharing Your Data

We do not sell your personal data. We may share data with:

Service providers (e.g. email, cloud storage, invoicing systems)
Regulatory authorities or law enforcement (if legally required)
Partners or subcontractors necessary to deliver our services

All third parties are required to respect the security of your data and to treat it in accordance with the law.

6. Your Rights

Under data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time (for marketing)
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: enquiries@watchtowersafety.co.uk

7. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience. You will be informed of cookie use and given the opportunity to opt in or out.

8. Changes to This Privacy Policy

We may update this policy from time to time. The most current version will always be available on our website.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

enquiries@watchtowersafety.co.uk